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Remote support
Remote support is the fastest way to get help. Download TeamViewer QuickSupport, run it, and share the ID and password on the screen with the technician.
Services
What we take care of
Remote support is the front door. Managed IT, work from home, project work, hosting, and local search sit behind it.
Managed IT
Managed IT and 24/7 monitoring
Managed IT with 24/7 monitoring, using remote monitoring and management. Day-to-day care of the business systems, aimed at catching problems before they stop the work.
Help desk
Help for the questions and break-fix issues that come up in a normal week, from a technician who can work remotely.
Security and anti-spam
Endpoint protection, software patching, and filtering for email and spam, as part of keeping the business safer day to day.
Backup and disaster recovery
Backups for the files and systems the business depends on, and recovery planning for when a disk, an account, or a site fails.
Networking and Wi-Fi
Routers, switches, firewalls, and wireless for the office, sized for how the business works.
Microsoft 365 and Google Workspace
Setup and care for Microsoft 365 or Google Workspace: mail, users, and the apps around them.
VoIP phones
VoIP phone service for the office, including the handsets people answer.
Work from home
Secure home office setup
Computers, accounts, and access set up so someone working from home can reach work files and apps securely.
VPN and remote access
VPN and other remote access so staff can reach office systems when they are not in the building.
Laptop and device management
Inventory, updates, and a standard setup for the laptops and other devices staff take with them.
Home Wi-Fi and network help
Home Wi-Fi and the small network issues that block remote work: coverage, the router, and the path back to the office.
Collaboration tools
Setup and support for the collaboration tools you choose, alongside Microsoft 365 or Google Workspace.
Projects and modernization
IT Project Management
Planning the work, coordinating vendors, and keeping an office move or a rollout in a sensible order.
Technology Refresh
Hardware and software lifecycle planning, including replacing aging PCs, servers, and network gear before they fail during the workday.
Office Modernization & Optimization
Cloud migration, streamlining how work gets done, modern collaboration, and right-sizing the tools you pay for.
Web and local search
Website hosting and design
Website hosting and design: the pages, the updates, and a place for the site to live.
Local SEO and Google Business Profile
Local search visibility, including Google Maps and Google Business Profile optimization. No ranking promises.
Contact
Tell us what you need
A consultation is free. Call, email, or send a note.
- Phone (801) 828-2900
- Email support@sparkingwire.com
- Service area Salt Lake and Utah counties, Utah